• Mon-Fri: 9am - 7pm
  • 020 3865 7168

Privacy & Cookies Policy

Welcome to our website www.willsandlewis.com. This note is to explain our online privacy practices.

Wills and Lewis Limited is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. And the choices that you can make about the way your information is stored and accessed. Your privacy is important to us.


What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone by email, via our website
www.willsandlewis.com, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

What Information do we collect and why?
We only retain personal information for as long as necessary to provide our services, products and information or as permitted / required by applicable law. We will not sell or rent or give to any third party any personally identifiable information about you. We will only share your data if it is a legal or regulatory requirement, e.g. If a law enforcement official asks us for information about you, we may disclose that information where necessary to do so.

FURTHER INFORMATION ON COOKIES
For more information about how to manage cookies and their uses visit About Cookies.
For information regarding the updated law on cookies visit the ICO.
In accordance with GDPR the below table is a list of cookies implemented in our site to help us to design our site to offer you a better user experience:
LIST OF COOKIES

SECURITY OF YOUR DATA
We use industry standard security measures to protect your information and to prevent the loss, misuse or alteration of any information in our control. As effective as modern security practices are, no physical or electronic security system is entirely secure and we cannot ensure that all of your personally identifiable information provided via our website will never be accessed. However, we will use industry standard security measures to ensure that such information is kept as secure as possible.

WE NEVER SELL PERSONAL INFORMATION
We will never sell your Personal Information to any third party.

DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to a third party if we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply any contract between us or to protect the rights, property, or safety of Wills & Lewis, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. To obtain a copy of the information we hold about you, write to: Wills and Lewis, Siddeley House, 50 Canbury Park Road, Kingston upon Thames, KT2 6LX. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. We reserve the right to change the policy at any time.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy & Cookies Policy please contact us at:

Wills & Lewis
Email: Info@willsandlewis.com
Phone: 020 3865 7168